Refund policy

For return inquires or claims please email us info@floridagirlapparel.net

**We do not provide FREE shipping on returns**

**Exchanges may qualify for Free shipping**

Please be sure to send us your item(s) back in full accordance with our Return Policy:

• Items must be sent back within 30 days of the delivery date. 
• Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
• Items must be free of stains, makeup, deodorant, or wear.
• Bodysuits, swimwear, undergarments, beauty products, cosmetics, and accessories are non-returnable.
• All returns are refunded via store credit in the form of a Florida Girl Apparel E-Gift Card.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• Returns are processed within 5-7 business days after your item(s) are delivered to us.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery. 

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.